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  • Member will receive an email notification about the arrival of the gift and pick up information
  • When redeeming, members will deduct relevant points, and members must show that they have enough points in their XGEARHK account
  • No invoice will be provided for points redemption, nor can it be combined with other discounts
  • XGEARHK members must redeem before the designated redemption date and time, and it will be invalid after the expiry date and no refund will be provided.
  • Please pay attention to the expiration date of your points. After the points expire, the unredeemed points will all expire and return to zero on the next day. For example: the points given away from the accumulated consumption in 2019 will be valid until December 30, 2021, and so on.
  • Points cannot be exchanged for cash or other gifts
  • XGEARHK reserves the right to adjust the event method, event time, preferential content and terminate the event at any time.